A Scottish claims team with specialist replacement vehicle support
Dash Claims is based in Stevenston, Ayrshire. We help Scottish motorists, driving instructors and businesses organise the practical steps after a non-fault road traffic accident: recovery, assessment, repairs and replacement transport.
You can ask us to review your accident even if your insurance is with another company. We explain whether we can accept the claim and the terms of any services proposed.
Find accident management support for your Scottish area
Start with a local page or choose a region below. These links describe areas served by our Stevenston team and partner arrangements; each enquiry is checked for the vehicle’s location and requirements.
Accident recovery, replacement vehicles and repair management
An undriveable car, a cancelled lesson diary and a work van awaiting repair create different needs. Tell us what matters for your claim so the recovery, replacement and repair arrangements can be considered together.
How a non-fault accident claim works with Dash Claims
- Tell us what happened. Give us the accident date, exact vehicle location and the other driver’s details where available.
- We review the evidence and your needs. Send photographs, witness details and dashcam footage. Explain whether the vehicle is driveable and how you normally use it.
- Agree the practical arrangements. We explain the proposed recovery, replacement transport and repair arrangements, including the agreement terms.
- Keep in touch through the repair. Our team coordinates the next steps and updates while your claim progresses.
No excess payable to Dash Claims on accepted non-fault claims
On non-fault claims accepted by Dash Claims, you pay no policy excess to us. We pursue reasonable accident-related costs from the at-fault insurer. Before arranging recovery, repairs or hire, we explain the services, eligibility and the agreement you are being asked to sign. See how our no-excess non-fault service works.
Driving instructor accident management across Scotland
The Driving Instructor Emergency Service is built around the fact that a tuition car is a working vehicle. Specify your manual or automatic gearbox, dual control needs, current car and upcoming tests. We assess a suitable replacement so you can plan around the repair, rather than assuming a standard courtesy car will suit.
See a real Scottish driving instructor claim
An Edinburgh instructor’s Audi A3 was damaged in a roundabout collision. Dash Claims arranged a dual control Audi A3 replacement while the tuition car was repaired. Watch the accident video and see the before, during and after repair photographs. This is one client’s outcome; arrangements for another claim depend on its circumstances.
Accident support in Central Scotland and Lanarkshire
Council areas: Stirling, Falkirk, Clackmannanshire, North Lanarkshire and South Lanarkshire.
Example towns: Stirling, Alloa, Falkirk, Grangemouth, Cumbernauld, Airdrie, Coatbridge, Motherwell, Wishaw, Hamilton, East Kilbride and Lanark.
If you commute between towns or use a van for work, explain the journeys, equipment and loads affected. Tell us where the vehicle is stored and about any recovery already arranged so the next movement can be coordinated.
Enquire with your postcode or send your location through WhatsApp.
Accident support in Renfrewshire, Inverclyde, Dunbartonshire and Argyll
Council areas: Renfrewshire, Inverclyde, East Renfrewshire, East Dunbartonshire, West Dunbartonshire and Argyll and Bute.
Example towns: Paisley, Renfrew, Johnstone, Greenock, Port Glasgow, Dumbarton, Clydebank, Bishopbriggs, Helensburgh, Dunoon and Oban.
Collection access and journey planning matter when a vehicle is away from its home area. For routes involving ferries or remote collection points, provide those details before recovery or replacement delivery is agreed.
Enquire with your postcode or send your location through WhatsApp.
Accident support in Fife, Perth and Kinross, Dundee and Angus
Council areas: Fife, Perth and Kinross, Dundee and Angus.
Example towns: Dunfermline, Kirkcaldy, Glenrothes, St Andrews, Perth, Dundee, Arbroath, Forfar and Montrose.
For a vehicle already at a repairer, send the garage details and explain what has been authorised. Instructors should include gearbox, dual control requirements and any tests affected. We assess the claim and confirm replacement and repair arrangements for the postcode.
Enquire with your postcode or send your location through WhatsApp.
Accident support in Aberdeen, Aberdeenshire and Moray
Council areas: Aberdeen City, Aberdeenshire and Moray.
Example towns: Aberdeen, Dyce, Inverurie, Stonehaven, Peterhead, Fraserburgh, Elgin, Forres and Lossiemouth.
If the damaged vehicle is used for work over longer distances, describe that use and any specialist requirements. Confirm the collection location and replacement delivery needs before making commitments to other providers.
Enquire with your postcode or send your location through WhatsApp.
Accident support in Highlands and islands
Council areas: Highland, Na h-Eileanan Siar, Orkney and Shetland.
Example towns: Inverness, Nairn, Dingwall, Fort William, Wick, Thurso, Stornoway, Kirkwall and Lerwick.
Remote locations, ferries and island deliveries require a specific plan. Send the exact location, vehicle condition and access details. We confirm feasibility, timing and the proposed arrangements before any collection or delivery is agreed.
Enquire with your postcode or send your location through WhatsApp.
Accident support in Dumfries and Galloway and the Scottish Borders
Council areas: Dumfries and Galloway and Scottish Borders.
Example towns: Dumfries, Annan, Lockerbie, Gretna, Stranraer, Galashiels, Hawick, Kelso, Selkirk and Peebles.
Tell us if the accident happened away from home or if your car has already been moved across a border. Provide the accident location and current vehicle location separately, plus any repair or hire agreement already in place.
Enquire with your postcode or send your location through WhatsApp.
Common Scottish accident enquiries
We review the evidence for rear-end collisions, roundabout accidents and other non-fault collisions. If the other driver is uninsured or cannot be traced, tell us: the route and available services may differ. Read our hit-and-run guide.
Scottish accident management questions
Can you help anywhere in Scotland?
We accept enquiries throughout Scotland. Our team confirms recovery, repair and replacement delivery arrangements for each location, including any remote or island requirements.
Where is your claims team based?
G15 APL Centre, Stevenston Industrial Estate, Stevenston, Ayrshire, KA20 3LR. Regional coverage pages do not mean we have an office in each town.
Can a Scottish injury client keep all their compensation?
Our partner solicitors guarantee that clients keep 100% of compensation on Scottish injury claims accepted under their offer, with no solicitor’s fee deducted from compensation. The solicitor explains the applicable terms before you proceed.
What if responsibility for the accident is disputed?
Send your account, photographs, footage and witness details. We review the evidence before accepting the claim and confirming which services can be arranged.
Customer experiences of Dash Claims
Read our Google customer reviews for first-hand accounts of recovery, replacement cars and claim support. The website’s review snapshot was imported on 1 November 2026; follow the Google links to see the current profile.
Get help with a Scottish non-fault accident
Call 0300 304 6300 or start a WhatsApp chat with the accident date, your vehicle details and its current location. Our team will explain the next steps.