Evidence that helps
Note the time, location, any registration details and witnesses. Report the incident to the police and keep the reference. If the driver cannot be traced, the available route differs from a claim against an identified insurer; contact us to discuss the circumstances.
Recovery, replacement and repair options
Tell us whether your vehicle is safe to drive and whether you need transport for work or family journeys. We review the information and confirm whether we can assist and which services are appropriate.
Speak to Dash Claims
Call 0300 304 6300 or use our accident enquiry form. For accepted non-fault claims, no policy excess is payable to Dash Claims. We explain the arrangements and agreement terms before proceeding.
Questions about hit-and-run accident support
Can I use Dash Claims if I am insured elsewhere?
Yes. Contact us with your accident details so we can review whether we can help with your non-fault claim.
Will I pay an excess to Dash Claims?
No policy excess is payable to Dash Claims on accepted non-fault claims. We explain eligibility, arrangements and agreement terms before proceeding.