What happened to her parked Mercedes CLA?
Another driver reversed into our client’s stationary, parked Mercedes CLA in Glasgow. She chose Dash Claims for help with her non-fault car accident claim and replacement transport.
Watch the case video above for Dash Claims’ account.
Keeping our Glasgow client on the road
Dash Claims provided replacement vehicle support after the accident. We coordinate accident repair arrangements through partner repairers, with the repair scope and assessment agreed for the individual vehicle.
For an accepted non-fault claim, our client pays no policy excess to Dash Claims. We pursue reasonable accident-related costs from the at-fault insurer and explain the arrangements before services are agreed. Replacement vehicle hire is subject to status, suitability, availability and agreement terms.
Help after someone reverses into your parked car
Keep photographs of the damage and vehicle positions, the other driver’s details, witness contacts and any available dashcam or CCTV evidence when safe. Tell us where the car is, whether it is safe to drive and what journeys you need to make. We review the evidence before accepting the claim.
Read our Glasgow non-fault car accident claims page, non-fault claim guide, replacement car information and accident repair service.
Excess, insurance notification and no-claims discount
Using our accepted non-fault service to pursue costs from the other insurer is separate from notifying your own insurer. You must still report the accident to your insurer, even if you do not intend to claim on your own policy. Your insurer’s treatment of your no-claims discount and renewal premium depends on your policy and claim outcome.
GOV.UK accident reporting guidance · Dash Claims excess and costs explained
Start your Glasgow non-fault claim enquiry
Call 0300 304 6300, WhatsApp 07538 013786 or answer our accident enquiry questions. Our team will review what happened and explain your options.