First car. First journey.
Help when it mattered.

A difficult day.
A team ready to help.

This client was driving their first car home when they were involved in a non-fault road traffic accident.

Dash Claims recovered the vehicle from the accident scene within 30 minutes. A replacement vehicle was arranged, keeping the client mobile while we managed the next steps.

Working towards a fair market-value settlement.

With the client’s car being treated as a total loss, we are pursuing a settlement based on its pre-accident market value, rather than a trade valuation.

We review the proposed valuation and relevant evidence to help the client seek a fair outcome. The settlement amount remains subject to assessment and agreement.

Personal support throughout.

For this accepted non-fault claim, the client has no excess payable to Dash Claims. We pursue reasonable claim costs against the at-fault insurer and coordinate the process through a dedicated team.

• Vehicle recovered within 30 minutes in this case
• Replacement vehicle arranged
• No excess payable to Dash Claims
• Reasonable costs pursued against the at-fault insurer
• Support pursuing a fair market-value total-loss settlement
• Engineer assessment where required
• Help recovering eligible losses and compensation
• Personal service without call centres
• Dedicated 24-hour support

Your existing no-claims bonus can remain unaffected where your own insurer makes no payment and receives no claim against you. Your policy terms and the circumstances of the accident determine the position.

Recovery times and replacement vehicle availability depend on location and circumstances. The 30-minute response describes this individual claim.

One call to Dash Claims.
Let us help you move forward.

Had a non-fault accident? Speak to our team about recovery, replacement transport and managing your claim from start to finish.