How Dash Claims ✦ Accident Management Works

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How it works

Simple Steps

01

Make Your Claim

If you have been involved in a motor accident that is not your fault, all you need to do is to contact us on 0300 304 6300, or fill out our claim form by clicking the button below.

02

Free Car Repair

No out-of-pocket costs; repairs paid by at-fault insurance. We handle all paperwork. No excess, no impact on no-claims. Hire car provided if needed. Claims are simple, stress-free, and streamlined.

03

Get in touch

Contact us via freephone 0300 304 6300, website form, ‘Start your Claim’ button, or email info@dashclaims.co.uk. We call within 60 minutes to start your claim. Have vehicle and other party details ready, but don’t worry if incomplete. Evidence list provided, optional.

Non-Fault Claims

A non-fault claim occurs when you are involved in an accident that isn’t your fault, allowing you to claim compensation from the at-fault driver’s insurance for vehicle damage, injuries, and other related costs. Dash Claims can recover expenses such as vehicle repairs, replacement vehicles, loss of earnings, and personal injury costs. The at-fault party is responsible for all costs, but reporting the claim directly to your own insurance may complicate matters. Accident management companies like Dash Claims provide a fair, streamlined process to ensure you receive full compensation without unnecessary delays or complications.

Non-fault accident compensation

Vehicle recovery expenses

Salvage storage costs

Replacement vehicle expenses

Loss of earnings

Uninsured loss coverage

Uninsured loss coverage

Personal injury claim costs

We Work Different

Insurance Company Process

When making a claim through your own insurance, even if you are not at fault, it can affect your No Claims Bonus and future premiums. You may need to pay your policy excess to start the claim, and any courtesy car provided is often inferior to your own vehicle. Repairs are typically ‘insurer-approved’, prioritising cost over quality, and you deal with impersonal call centre staff rather than receiving dedicated support.

Dash Claims Process

With Dash Claims, your No Claims Bonus remains unaffected and there is no excess to pay. You receive a comparable replacement vehicle, and repairs are carried out by industry-approved specialists to ensure the highest quality work. Each client is assigned a personal claim handler, and as a family-run business, the owners personally manage claims and call clients to confirm satisfaction, providing a highly personal and professional service.

To successfully make a non-fault claim, you will need to gather evidence proving the other driver's fault. But don't worry our claims team will support you through the whole process! The 8 key steps to secure evidence :

Ensure everyone is safe

Call police if needed

Video the scene

Photograph vehicles, damage, road, people

Note other driver’s details

Note other driver’s details

Collect witness information

Call Dash Claims