Accident Management FAQs with Dash Claims ✦✦
Frequently Asked Questions
FAQs
At Dash Claims, we know that being involved in an accident can leave you with a lot of questions. Our FAQs are designed to give you straightforward answers about non-fault claims, the claims process, and what support you can expect from us. From vehicle repairs to replacement cars, we’ve covered the most common queries to make things clearer and easier for you.
Dash Claims manages your entire non-fault claim, including repairs, replacement vehicles, uninsured loss recovery, and personal injury claims. We handle all communication with insurers and repairers to make the process simpler and stress-free for you.
No. Claims are made through the at-fault driver’s insurance, so your No Claims Discount is protected, and you will not pay any policy excess.
No. Dash Claims’ service is free. We receive a referral fee from the solicitor managing any personal injury claim, but this does not affect your compensation.
Dash Claims arranges vehicle recovery, storage, repairs using approved repairers, and replacement vehicles while your car, van, HGV, motorcycle, moped, or specialist vehicle is being repaired. We also support uninsured loss recovery and personal injury claims.
Yes. Wherever possible, we provide a replacement vehicle comparable to your own, including cars, vans, HGVs, taxis, mopeds, motorcycles, and specialist commercial vehicles.
Yes. Repairs are carried out by approved repairers and checked to ensure quality.
Yes. We can connect you with a specialist solicitor to manage personal injury claims and help arrange any necessary treatment. Our service is free, and the solicitor works to secure fair compensation.
Yes. Dash Claims supports all types of vehicles, including cars, vans, HGVs, PCVs, taxis, mopeds, motorcycles, driving school vehicles, and other specialist vehicles.
No. You do not have to contact your own insurer before calling Dash Claims. We can manage the claim directly with the at-fault driver’s insurance.
Before arranging repairs, Dash Claims verifies that the other driver has insurance, giving you peace of mind and avoiding delays or unexpected costs.
Our services are available to private individuals and companies, helping ensure all types of claims are handled efficiently and fairly.